The article investigates the current state of development of electronic (e-)governance in Ukraine in view of its ability to implement social engineering of society as a set of approaches to changing organizational structures and institutions that determine the behavior of citizens in order to more fully reveal the internal potential of the social system. The priority directions of e-governance expansion are singled out, which will create wider technical and organizational opportunities for forming the awareness of the complex of their rights and responsibilities in relations with the state and their realization. It has been established that in Ukraine, e-governance, e-participation has created significant benefits for society, state administration and business through a large number of the state e-services at the central and regional levels. The disadvantages of e-governance in Ukraine are the lack of its statistics, although international organizations assess its level as high, the level of public access to e-budget services – as limited, transparency of the process – as insufficient. The quality of e-services needs to be improved, since e-government interfaces are not unified, often inconvenient. The lack of transparency in spending budget funds reduces public confidence in state institutions, causes a significant amount of shadow economy. It was established that in Ukraine, all attempts of the state to conduct e-identification through ID-cards, banking and through mobile operators were not sufficiently effective due to the lack of state’s consistent approach in this regard. This is also hampered by the lack of development of digital infrastructure, payment and settlement systems, despite the fact that these elements are sufficiently developed, creates an appropriate legislative framework, harmonized with the requirements of the EU. The directions of deepening the partnership between the state and society on improving the quality of e-governance by solving the problem of e-identification for the wider coverage of the society by state e-services, introduction of indirect methods of controlling the incomes of citizens, increase of cashless settlements to reduce the size of the shadow economy.
Speranskii, V.I. (1995). The art of management – from Sumerians to the present day. Promyshlennyi vestnik Rossii, 5, 36-37 [in Russian]
United Nations E-Government Survey 2018. (2018). New York: United Nations. URL: https://publicadministration.un.org/egovkb/portals/egovkb/documents/un/2018-survey/e-government%20survey%202018_final%20for%20web.pdf
Digital dividends. World development Report 2016. (2016). International Bank for Reconstruction and Development. Washington: World Bank. URL: http://documents.worldbank.org/curated/en/896971468194972881/pdf/102725-PUB-Replacement-PUBLIC.pdf
Project Digital Agenda for Ukraine – 2020. Conceptual foundations (version 1.0). (2016). Hi Tech Office Ukraine. URL: URL: https://ucci.org.ua/uploads/files/58e78ee3c3922.pdf [in Ukrainian]
Digital Public Services. Digital Single Market. (2018). URL: https://ec.europa.eu/digital-single-market/en/digital-public-services-scoreboard
The Open Budget Survey 2017. International Budget Partnership. URL: https://www.internationalbudget.org/open-budget-survey/
Harmonisation of the digital markets in the Eastern Partnership. Study report. Short term high quality studies to support activities under the Eastern Partnership HiQSTEP PROJECT. (2015).
Rudenko, V. (2018, October 12). BankID from a blank sheet: NBU is trying to restart the stagnating project. URL: https://finclub.net/analytics/bankid-s-chistogo-lista-nbu-pytaetsya-perezapustit-stagniruyushchij-proekt.html [in Ukrainian]